Terms of Service

1. Acceptance of Terms

By accessing and using Loomsurf ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

Loomsurf is a desktop application designed to help professionals excel in meetings and calls by providing real-time assistance with screen and audio intelligence. The Service includes, but is not limited to:

• Real-time screen capture and analysis
• Audio transcription and processing
• AI-powered meeting assistance
• Data storage and retrieval features

3. User Accounts

To access certain features of the Service, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept all responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Privacy and Data Collection

Your use of the Service is also governed by our Privacy Policy. Loomsurf processes screen content and audio data to provide our services. By using the Service, you acknowledge that:

• Screen capture and audio recording will be processed by our AI systems
• Data may be stored securely to improve service quality
• You are responsible for ensuring you have consent to record meetings
• You must comply with local laws regarding recording and data privacy

5. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Record meetings without proper consent from all participants
• Transmit any harmful code or malware
• Attempt to gain unauthorized access to our systems
• Use the Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service or servers

6. Subscription and Payment

Certain features of the Service may require a paid subscription. By purchasing a subscription, you agree to:

• Pay all applicable fees and charges
• Provide accurate billing information
• Subscription renewals will be automatic unless cancelled
• Refunds are subject to our Refund Policy
• We reserve the right to modify pricing with notice

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Loomsurf and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written permission.

8. Disclaimers and Limitation of Liability

The Service is provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free operation
• Accuracy or completeness of AI-generated content
• Security of data transmission
• Compatibility with all systems or software

In no event shall Loomsurf be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.

9. Termination

We reserve the right to terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Loomsurf operates, without regard to its conflict of law provisions.